For remote working to work, technology is key. It should directly connect businesses to their employees, ensuring clear, easy communication efficiently and effectively.
Technology should also enable team connectivity by maintaining a company culture, with staff and managers working towards a common goal together, in a cohesive way.
With COVID-19 causing a sudden shift in how many companies operate and the sharp rise in remote workers, some companies might find themselves scrambling to install technologies to manage this new way of work. But which are the best software tools to use when remote working?
Here at Occupop, we are a mix of office and remote workers, therefore, we have outlined below which tools we use to suit our needs particularly with a new company-wide WFH policy.
This depends entirely on the size of your business and your business needs but generally speaking, free versions of software give you limited access to their capabilities and functionality. Make sure to do the research on what your team's requirements are before selecting a software.
Google Drive, a free platform as part of the Google (G) Suite package, is the holy grail of cloud-based document creation and management. It allows you to create folders, both private and public, giving access to internal or external individuals and teams as you see fit. Google has been working hard to compete with Microsoft Office and have created similar versions of Word Doc, Excel and PowerPoint i.e. Google Docs. There is a significant advantage to using Google Docs over Microsoft as they can be marked up or changed in real time, by anyone that has access and the history is easily accessible.
Alternative option: Dropbox. Dropbox syncs with Microsoft, Mac and various mobile systems so may be a better option for larger or more traditional companies. It has a desktop app which Google Drive does not. However Dropbox has a history of hacking and security issues and it’s free storage is a lot less then Google Drive, 3TB v 30TB.
There is a reason that ‘Slack me’ has become a verb. Slack is the most well developed communication platform out there. One concern teams and business leaders have about remote working, particularly during this global epidemic, is the lack of communication and team cohesion. Slack has a number of ways to combat this;
Alternative option: Teams. A Microsoft product. The biggest difference between the two apps is that Slack is easier to set up. On the other hand, Microsoft Teams is designed for larger enterprise companies which have integrations with Office 365 applications and offers a better in app video conferencing tool.Most importantly, Slack offers a free package that would suit small businesses perfectly, with paid options being extremely economical.
Another application of G Suite is Google Hangouts Meet, a video conferencing tool that allows teams to stay connected visually. Another area of potential concern for remote working is the isolation that may be felt when someone moves from a socially interactive environment to potentially being completely alone. Whether it’s a daily catch up with your team or group chats with the business, having a platform to easily do this can go a long way towards mental engagement and an individuals positive association with the company and their colleagues. The advantage of Google Hangouts is that it offers unlimited time online and minimum 100 participants can join. It also integrates with the G Suite.
Alternative option: Zoom. A platform built solely for the purpose of video conferencing. It has more integrations which would suit larger businesses and has free options. However the free option has limitations as there is a 40 minute limit on calls and only a certain number of participants can join calls.
Project & task management platforms are absolutely vital for remote management to be able to monitor team performances, productivity and task completion. It gives managers and teams full visibility over what is being achieved and current project progression. Workstreams lets you easily create tasks, assign them to owners, move them from planned - progress - completed, with the ability to add more steps if needed. It also allows you to add descriptions, priority and checklists to each task. Workstreams is a more basic option and suits smaller teams, however, the most advantageous element of Workstreams is that it integrates with Slack, allowing you to track tasks and communicate with team members easily in one place.
Alternative option: Trello, Monday.com and Asana. All paid options but would suit bigger teams and companies as there is more functionality. In fact, there are a number of differences between these three software's that can be researched here.
Jira is a software development tool built specifically for agile teams. Though software development is not relevant to all companies, if you have requirements, Jira is the most well regarded platform given its level of customisation. The software allows you to build and manage sprints on a sprint board that team members can access and view no matter where they are based. Tasks can be created and added to sprints which are tracked and managed over the course of the development life-cycle making it seamless to collaborate remotely with team members and create amazing software.
Alternative option: Azure DevOps. Also a Microsoft office platform. It has less customisation features and is less agile. However, it is a less expensive option than Jira.
*Prices quoted as at 23/03/2020
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